Case Study
Crew in Touch
Client
Industry
The Challenge
When Hitit's airline client needed a mobile solution to digitise manual transactions of flight schedules, permits and document requests, flight-based statistics, and sector information, as well as crew check-in, Hitit contacted us to develop the solution.
Key Aims
- To enable pilots and cabin crew to manage their daily and monthly schedules digitally
- Manage current and upcoming duties
- View and manage flight assignments
- Manage Permission requests
- Record and view own flight statistics
What We Developed
Together with Hitit, we developed a mobile crew application that is now used by pilots and cabin crew at several airlines, including Nile Air and Cape Verde Airlines. We later developed the Crew in Touch solution as “SmartOps” for Pegasus Airlines.
The mobile apps were developed natively on iOS and Android.
The solution also provides the opportunity for administrators to track flight information and document details of airline cockpit and cabin crews. Announcements can be made collectively to the airline teams, and they can also track relevant document approvals. Approved documents are saved and can be accessed at any time.
Key Features
- View flight schedule
- View training
- Enter sick leave information
- View flight reports
- View statistics and industry information
- Document upload
- Add a friend
- Check-in
- Notice of unfit to fly
- View calendar
- View hotel information / communicate with hotel
With Crew in Touch, all transactions were made easier to follow and an increase in cockpit and cabin crew management efficiency was observed.
The results below reflect an accurate, high level indication of the benefits obtained and optimisations achieved within 12 months.
Due to commercial confidentiality we're unable to provide exact figures here. However, we will be more than happy to put youı in touch with the respective teams at Hitit if you'd like to request more information.
- 400+ Active users.
- Cost saving annually due to elimination of manual error.
- Easy and seamless access to, and retrieval of digitally stored information.
- Cost optimisation annually.
Impact | Business Results
